Senior IT Systems Engineer

What would you do, if hired?

• Design and support scalable IT solutions, including SSO expansion, onboarding and offboarding automation, and other global automation initiatives
• Support and maintain core IT infrastructure while contributing to a strong security posture
• Handle Level 1 and Level 2 IT tickets for the US, EMEA, and Philippines regions
• Provide onsite IT support at the India HQ during afternoon hours
• Support onboarding and offboarding processes across US, EMEA, and PH including IT Orientation Calls Mondays
• Perform system migrations and tool transitions as needed
• Use Celigo’s integrator.io platform to automate internal IT workflows
• Build self-service solutions to reduce ticket volume and improve employee experience
• Create and maintain clear IT documentation and runbooks to support global teams and reduce repeat issues
• Partner cross-functionally to improve efficiency and IT service delivery
• Act as a regional bridge between global IT teams by ensuring consistent processes, documentation, and handoffs across US, EMEA, PH, and India

Who are we looking for?

• B.E or B.Tech in Computer Science with 3 to 5 years of hands-on IT experience
• Willing to work a later shift, approximately 1:30 PM to 10:30 PM IST
• Experience administering Google Workspace and supporting Google tools
• Familiarity with tools such as JAMF, Intune, MS Office, Zoom, Slack, LastPass, and Jira or JSM
• Experience with security checks or audits, including CIS benchmarks
• Hands-on experience with automation scripting and API-based workflows
• Strong troubleshooting skills across macOS and Windows environments
• Passion for technology with a proactive, self-driven approach
• Clear communicator with strong interpersonal skills
• Organized, adaptable, and comfortable working in a fast-paced, global environment
• Experience working with globally distributed teams and managing handoffs across time zones

Here you’ll experience

• A flexible, hybrid work culture that values autonomy, collaboration, and trust
• A fast-paced, high-growth environment where innovation and ownership are encouraged at every level
• Continuous learning and upskilling opportunities through internal training, mentorship, and global collaboration
• Exceptional teammates who bring passion, purpose, and creativity to everything they do
• A supportive, inclusive workplace that celebrates diverse ideas and perspectives
• Comprehensive health insurance coverage for employees and dependents
• Generous leave benefits, including paid time off, wellness days, and parental leave
• Recognition programs and career growth opportunities designed to help you thrive
• Modern office spaces that promote connection, collaboration, and fun.