(Senior) IT Operations Engineer (gn)

About the Company

Bikeleasing Gruppe is one of the leading providers of modern bike leasing solutions, combining digital platforms, innovative services, and a rapidly growing ecosystem. We drive sustainable mobility forward — efficiently, digitally, and customer-centric.

Your Responsibilities

• Standardize and automate central IT operations processes in a cloud-only environment (M365, Azure, Intune/UEM)
• Plan, implement, and operate complex M365 and Azure configurations including security, RBAC, MFA, IdP, and access reviews
• Handle incident, problem, and change management according to ITIL standards
• Process security incidents related to EDR and M365 Defender
• Analyze complex issues sustainably, find reliable solutions, and ensure clear documentation and knowledge transfer

Your Strengths

• Multiple years of experience in IT operations with complex system landscapes
• Strong expertise in Microsoft 365 and Azure, including complex configurations and security aspects
• Comfortable with ITIL-based processes, sustainable issue analysis, and service-oriented operations
• Experience in IT security operations (EDR, Defender, Compliance)
• Strong communication, documentation, and knowledge transfer skills
• Ideally automation skills (scripting, workflows, M365 automation) or first experience with AI-assisted tools
• Experience with cloud-only models, network basics, and DR/BC
• Proficient German (C1) and fluent English (B2)

Why Join Us

• Be part of our growth and actively shape the IT future of the group
• Maximum flexibility with modern flexible working hours and workation policy
• Open communication, honest feedback, and collaboration at eye level
• Monthly 50€ voucher of your choice via Probonio, plus 60€ on your birthday
• Strong insurance conditions for company pension provision and capital formation benefits
• Lease up to two bicycles or e-bikes through us as your employer
• We value diversity and welcome all applications, particularly from people with disabilities