Senior IT Engineer

What you’ll be doing

• System Administration: Lead the management and maintenance of macOS and Windows environments, ensuring optimal performance, security, and scalability.
• Identity and Access Management: Oversee and configure Okta for seamless single sign-on (SSO) and multi-factor authentication (MFA) across all applications.
• Device Management: Utilize Iru/Kandji for the deployment, management, and security of all company Mac devices, implementing best practices for device lifecycle management. Microsoft Intune policy management.
• Collaboration Tools: Manage and support Google Workspace applications, ensuring efficient communication and collaboration among team members.
• Automation and Scripting: Develop and maintain advanced scripts and AWS Lambda functions to automate routine tasks, enhancing operational efficiency and reducing manual intervention.
• Systems Integration: Design and implement integrations between various platforms and tools to streamline workflows and improve system interoperability.
• Security Compliance: Establish and enforce security protocols to protect company data and ensure compliance with industry standards and regulations.
• Technical Support: Provide expert-level technical support to staff, resolving complex hardware and software issues promptly.
• Project Leadership: Lead IT projects from conception to completion, including system upgrades, migrations, and the implementation of new technologies.

What we look for:

• Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field; advanced certifications are a plus.
• Experience: Minimum of 5 years of experience in IT administration, with at least 3 years in a senior or lead role, preferably within a startup environment.
• Technical Proficiency:
• macOS Expertise: Extensive technical knowledge of macOS software and hardware, with a proven track record of supporting macOS in enterprise environments.
• Windows Operating systems: Advanced knowledge of Microsoft Intune, application deployment, device management.
• Device Management: Advanced proficiency in administering Kandji, focusing on support and device policies, including integration with identity and access management solutions like Okta.
• Cloud Solutions: Strong experience with cloud-based services, including Okta for identity management and Google Workspace for productivity and collaboration, demonstrating a cloud-first approach to IT infrastructure.
• Scripting and Automation: Advanced scripting skills in languages such as Bash, Python, Go, Powershell, Terraform: applied to automate tasks, enhance scalability, and deliver efficient, secure re