Senior Implementation Success Partner- Surgical Growth

About Qventus

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.

Role Summary

As a Senior Surgical Growth Implementation Success Partner, you will lead the most complex perioperative deployments in our portfolio, multi-service-line, multi-site, and executive-facing engagements where the bar for delivery, influence, and autonomy is highest. You will own the full implementation lifecycle from pre-sale collaboration through hypercare, partnering with Sales early to shape scope and set delivery expectations, and serving as the strategic advisor to perioperative executives, surgeons, schedulers, and IT teams once delivery is underway.

This role blends engagement leadership, executive stakeholder management, technical fluency, and analytics. You will operate with broad autonomy, escalating only the highest-risk or strategic matters, and you will be expected to anticipate risks before they materialize, design mitigation strategies proactively, and guide client decision-making at the executive level. Your fluency with Qventus dashboards and reporting will allow you to identify gaps, surface opportunities, and build reinforcement strategies that drive sustained adoption and ROI.

Your deep understanding of the product, perioperative operations, and EHR architecture will allow you to identify opportunities for innovation and improvement, maximizing value for clients and positively impacting healthcare operations. Join us and help revolutionize the healthcare landscape with cutting-edge technology and strategic implementation.

Key Responsibilities

• Partner with Sales prior to delivery handoff to shape scope, validate feasibility, and set clear delivery expectations for enterprise perioperative engagements.
• Define and manage the timeline for enterprise-wide deployment of the Qventus Periop Solution across multiple service lines and facilities.
• Lead large, complex perioperative implementations involving multiple service lines, surgeon groups, and executive stakeholders.
• Serve as a strategic advisor to perioperative leadership and the C-suite, facilitating executive-level discussions and guiding client decision-making on scope, risk, and operational strategy.
• Build and manage relationships at every level of client organizations, with a particular focus on influencing executive and senior operational stakeholders.
• Collaborate with Data Engineers, Product Specialists, and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value.
• Partner with operational and technical client teams to ensure periop implementation success.