Senior Implementation Consultant

Senior Implementation Consultant

Reporting to the Delivery Practice Manager, the Senior Implementation Consultant is a strategic functional lead who drives project outcomes from discovery through delivery on enterprise-scale Clariti implementations. You bring deep expertise in translating complex business requirements into scalable solution configurations, and you thrive in facilitating workshops, advising on requirements, and influencing customer decisions that drive measurable business value.

You will own the big-picture view of multi-departmental, multi-phase implementation programs, acting as the primary Clariti solution design authority for your customers while guiding both Clariti and System Integrator (SI) partner teams toward successful outcomes. You anticipate risks, steer conversations with confidence, and champion AI-driven approaches to accelerate time-to-value for customers and efficiency across the professional services practice.

As an Implementation Consultant at Clariti, you’ll get to:

Functional Leadership & Solution Design

• Lead and facilitate discovery workshops and requirements confirmation sessions with customer stakeholders at all levels, negotiating scope and confidently steering discussions toward optimal outcomes within Clariti best practices and project scope.
• Own the end-to-end view of project requirements across a multi-departmental landscape with multiple phases, proactively identifying requirements gaps, dependencies, and risks before they impact delivery timelines or business value.
• Perform business assessments to identify and document complex client requirements, ensuring efficient and scalable solution configurations aligned to Clariti platform capabilities.
• Document business and technical requirement specifications including forms, reports, interfaces, integrations, processes, and configuration changes using Clariti best practices and standardized artifacts.
• Leverage expert knowledge of the Clariti and Salesforce platform.