Senior HRIS Analyst
About the role
What you'll do at Jamf:
The Senior HRIS Analyst is a technical systems expert, process owner, and collaborative partner responsible for helping the organization maximize the value of the Workday platform. This role carries primary ownership of Advanced Compensation, Payroll, and Benefits modules and contributes meaningfully across additional HCM modules.
The Sr. HRIS Analyst manages a workload spanning daily operational support, enhancement requests, and strategic project work, and is expected to exercise independent judgment, communicate proactively, and build strong relationships across HR and business stakeholder communities.
This role sits within an HR Transformation function actively modernizing service delivery, automation, and platform strategy across a 2,600-employee global technology company. You’ll own high-visibility configuration work where your technical depth, stakeholder instincts, and independent judgment all matter.
What you can expect to do in this role:
- Makes independent configuration decisions within assigned modules; escalates changes with cross-functional system impact or material payroll/compliance risk to the HRIS Manager
- Owns end-to-end administration of Workday Advanced Compensation, including merit cycles, bonus processing, and compensation plan setup; leads annual cycle readiness planning, stakeholder preparation, eligibility validation, and post-cycle auditing
- Leads Workday Payroll configuration, including pay components, earnings codes, deductions, and payroll calculation rules; provides configuration-layer support for regular payroll cycles and resolves break/fix issues
- Manages Workday Benefits configuration, including open enrollment, plan setup, eligibility rules, and vendor integration
- Owns configuration of Workday Absence (leave plans, time-off types, accrual rules, country-specific compliance) and Talent (performance reviews, skills, talent optimization) modules, expanding scope as the team’s portfolio evolves
- Manages daily support queue via ServiceNow, functioning as Tier II specialist across assigned modules; triages, investigates, and resolves break/fix issues with appropriate urgency and clear communication to end users
- Identifies patterns in support ticket volume and translates recurring issues into enhancement proposals or documentation improvements
- Maintains project work in Jira; owns assigned backlog, communicates status proactively, and surfaces blockers early
- Analyzes existing business processes and recommends re-configuration, automation, or workflow improvements; executes configuration builds, unit testing, and regression testing for enhancements and Workday biannual releases
- Documents configuration decisions, business requirements, and process changes in alignment with audit and change management standards
- Builds trusted advisory relationships across HR COEs and business stakeholders; proactively engages partners, translates technical constraints into plain language and surfaces tradeoffs clearly for non-technical partners
- Serves as a consultative partner to Total Rewards, Payroll Operations, and HR Business Partners — framing options, surfacing tradeoffs, and influencing design decisions rather than so