Senior HR Advisor

Accountabilities:

• • Provide responsive first-line HR support throughout the employee lifecycle in Canada and the United States, from pre-hire through post-termination, resolving requests or escalating them to the appropriate team when required.
  • Support onboarding activities for new employees, including orientation coordination, follow-up, and resolution of onboarding-related questions.
  • Assist employees and managers with day-to-day HR systems and service requests, including Workday, Ceridian Dayforce, payroll-related support, and the internal HR ticketing system.
  • Maintain accurate employee records and ensure HR system information is updated promptly and consistently, supporting strong data integrity.
  • Respond to employee, manager, and HR team inquiries through multiple communication channels with clear, professional, thoughtful, and timely guidance.
  • Support HR audits, reporting requests, data reviews, and other operational activities while identifying opportunities to improve processes and the employee experience.
  • Collaborate with Payroll, Benefits, Talent Acquisition, HR Business Partners, and other HR functions to ensure effective resolution of employee needs.
  • Identify opportunities to use new technologies, automation, and AI-enabled tools to improve efficiency and the quality of daily HR service delivery.

  Requirements:

  • Minimum 2 years of professional HR experience, preferably in an HR services, HR operations, shared services, or employee-support environment.
  • Experience supporting employees located in both the United States and Canada, with an understanding of the needs of a geographically distributed workforce.
  • Familiarity with HR information systems and a willingness to develop expertise in platforms such as Workday and Ceridian Dayforce.
  • Strong proficiency with Microsoft Office applications and the ability to quickly learn new HR tools and technologies.
  • A bachelor's degree in Human Resources, Business Administration, or a related discipline is preferred.
  • Fluent English communication skills, with the ability to work effectively within a U.S. time-zone schedule.
  • Strong written and verbal communication skills, with a service-oriented approach to supporting employees and managers.
  • Excellent attention to detail and a commitment to maintaining accurate, confidential, and reliable employee information.
  • Strong organizational, prioritization, and problem-solving skills, with the ability to manage multiple requests effectively.
  • A proactive mindset and genuine interest in applying automation, AI, and emerging tools to improve HR processes and employee experiences.

  Benefits:

  • Competitive annual salary of CAD $55,000–$65,000, depending on skills, experience, education, location, and internal equity.
  • Fully remote working opportunity within Canada.
  • Opportunities for career development and personalized, growth-oriented learning.
  • Purpose-driven work contributing to meaningful outcomes and a positive employee experience.
  • A collaborative, values-driven environment focused on innovation, service, and continuous improvement.
  • Exposure to HR technology, automation, and AI-enabled tools and processes.
  • Opportunity to collaborate across multiple HR functions, including Payroll, Benefits, Talent Acquisition, and HR Business Partners.
  • Additional local benefits may be available depending on the position and location.