Senior Full Stack Software Developer

Position Overview

LivePerson Voice is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Voice product with a focus on stability and innovation. You will be adding new features, creating new APIs, and working to delight our customers.

You Will: Key Responsibilities & Impact

• Architect, Design and implement business software and underlying APIs
• Work with Product Management to create delightful user experiences
• Create platform-independent code that can be run on multi-browser, multi-OS environments
• Play a critical role in all architecture, coding, testing, and deployment decisions.
• Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
• Provide technical documentation for the solutions that you implement
• Collaborate with peers on specifications, code reviews, and testing.
• Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
• Meet KPIs for engineering team and be responsible for them on a weekly basis
• Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand.
• Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have: Required Skills & Qualifications

• 5+ years experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks.
• Experience building applications using MongoDB.
• Experience with data aggregation models for multiple data sources.
• Experience building Enterprise class Multi-tenant SaaS application platform
• Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
• Experience with frameworks like Jest, Mocha, or Nock.
• Experience instrumenting code for gathering production performance metrics.
• Experience with Agile development methodology.
• Preference to candidates with experience integrating telephony, CRM, or CTI applications.
• Preference to candidates with MEAN stack experience.
• Ability to work independently with minimal supervision.
• You have worked on building Enterprise grade software products.
• Understands process and sees value in automation and efficiency.
• You have strong communication skills with the ability and willingness to interact with customers directly.
• Strong problem sol