Senior Franchise Business Consultant
About the role
About the Role:
Franchise Business Consultants (FBC) are the primary liaison between the company and the Home Instead network, providing consultancy to franchisees while continuing to protect and further the brand. FBCs play a pivotal role in delivering real-time coaching, data-driven descriptive action plans, and overseeing franchisees’ accountability and growth objectives.
As a Senior Franchise Business Consultant, you will serve as a strategic consultant to franchisees— leveraging data, insight, and coaching to drive business performance, operational excellence, and execution — helping the company accelerate growth and build a modern, performance-based franchise system, while expanding your impact as a trusted partner to franchisees.
This role requires availability during general company working hours but specific start and stop times are flexible based on geographical location. Individuals are expected to manage their calendar and daily schedules, and Franchisees do not have input or access to FBC calendars.
Additionally, this role requires occasional travel and attendance, as requested, at key quarterly, semi-annual and annual events including regional meetings and franchise owner conference. Finally, in this position individuals spend approximately 65% of the time engaging directly with franchisees in their assigned book of business.
About the Team:
The Franchise Management team is dedicated to fostering growth within the Home Instead Network by providing advice and guidance to organizations to help them improve their performance, solve problems, and achieve their business goals.
As a Senior Franchise Business Consultant at Honor, you will:
- Drive franchisee performance by analyzing business data, identifying opportunities, and partnering with franchisees to implement targeted action plans that improve quality of care and client experience as well as improve revenue, profitability, and operational efficiency.
- Lead structured business reviews with franchise leadership teams, translating insights into clear priorities