Senior Financial Analyst, Payments

About this team

As our Senior Financial Analyst, Payments, you will report to the Finance Director, Payments and will be a key member of the team supporting BOLD’s e-commerce function and relationships.

What you'll do

• Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large quantity of data
• Monitor and forecast payment related metrics, such as acceptance rate and fraud rate, and predict customer behaviors through data analysis and modeling
• Understand the key drivers of company KPIs (Key Performance Indicators such as conversion rate, life time value of a customer, chargeback rate, and fraud rate) and the relative contribution of those drivers to the business performance through financial and statistical modeling
• Monitor payment acceptance rates and track performance trends to proactively recommend adjustments to our payment processor allocation strategies when shifts occur
• Review transaction and chargeback data across various card brands, processors, and gateways to monitor performance trends, proactively identifying anomalies and recommending solutions to address issues.
• Make recommendations to improve operations, anti-fraud processes and system enhancements

What you'll need

• Finance, Economics, Statistics or related degree required
• 4 to 6 years of progressive experience in corporate finance, statistics, or a highly analytical finance role.
• Ability to collaborate with and across teams throughout the company, including Finance, Platform, Customer Support, Product, and Marketing to drive results
• Extensive experience in building complex financial models, conducting quantitative and qualitative financial analysis and scenario analysis
• Strong written, verbal and presentation communication skills
• Experience in presenting analysis to senior executives and working as a business partner across all departments
• Thrive in a complex, fast-paced environment
• Advanced Excel and Pivot Table proficiency and PowerPoint Skills
• Strong analytical, quantitative, and problem-solving skills

What's good to have

• MBA or Master’s degree in quantitative fields such as Economics, Statistics, Business Analytics
• Experience with SiSense, Tableau or other data visualization tools
• Previous experience in Payments is a plus

Benefits

• Competitive salary
• Bi-annual bonus
• 401(k) plan with match
• Equity in company
• Flexible spending accounts (health, dependent care)
• Internet and home office reimbursement
• Medical, dental, and vision (optional plans for your family)
• Life & long-term disability insurance (optional)
• Mental health support and resources
• Wellness reimbursement (gym, health apps, etc.)
• Pet Insurance (optional)