Nice
Senior Field Implementation Engineer
engineeringfull-timeUSA - Remote
SALARY
Not listed
WORK TYPE
hybrid
JOB TYPE
full-time
INDUSTRY
general
✦ AutoApply Sick of applying? We apply to roles like this for you, up to 20 a month.
Learn more
About the role
About the Role
As a Professional Services Engineer supporting NICE Public Safety customers, you'll be the primary technical lead responsible for installing and bringing complex solutions live in real-world environments. This is a hands-on, field-facing role where you'll travel to customer sites and support remotely to install, commission, upgrade, and cut over systems, making sure each deployment is stable, secure, and ready for production.
Key Responsibilities
- Install and commission complex solutions in real-world customer environments
- Work across servers, networking, databases, and telephony infrastructure
- Configure hardware and virtualization platforms
- Install Windows components and NICE applications
- Integrate with customer networks and PBX/CTI environments
- Complete detailed Installation Test Procedures before go-live
- Troubleshoot issues and manage escalations
- Communicate with customers and project managers
- Produce documentation, as-builts, and knowledge sharing materials
✦ Sick of applying to 40 jobs a month?
I rewrite your resume for ATS by hand first. Once you sign off on it, AutoApply applies to up to 20 roles like this a month, cover letter in your own voice each time. From $14.99/mo, cancel anytime.
Get AutoApply