Senior Director, Payer Contract Administration

What You'll Do:

The Senior Director, Payer Contract Administration, reporting directly to the Chief Growth & Development Officer, manages, negotiates, and optimizes payer agreements to support the execution of the Company’s payer contracting process strategy. This role sits at the intersection of revenue cycle management, payer relations, and organizational growth, requiring both deep technical knowledge of managed care contracting and the ability to build collaborative, trust-based relationships with health plans and government payors.

This role will be responsible for the payer contracting lifecycle process, including pre-negotiation preparation and market analysis, contract execution, ongoing administration, and performance monitoring. The individual in this role is expected to serve as a subject matter expert on Medicaid, commercial health plan structures, and government payor frameworks, applying that expertise to maximize Connections' reimbursement rates, protect contractual rights, and ensure alignment with clinical delivery models.

The Senior Director requires close collaboration with internal partners across business development, clinical operations, revenue cycle management, legal, and finance to ensure that every payer relationship is managed with precision and integrity. The Sr. Director will also actively support corporate development initiatives, RFP responses, and new market expansion efforts, contributing substantive contract.