Senior Director, IT Infrastructure and Operations

Lead Global Infrastructure. Drive Transformation. Make an Impact.

We're looking for a Senior Director of IT Infrastructure & Operations to lead and modernize our global technology environment. This is a high-impact leadership role responsible for delivering secure, scalable, and always-on infrastructure that powers our business and customer experience.

You'll lead a globally distributed team across cloud, network, data centers, and end-user computing—while shaping the future of our technology through cloud transformation, automation, and operational excellence.

If you're passionate about building high-performing teams, driving large-scale transformation, and influencing executive strategy, we want to hear from you.

What You'll Do

Lead at Scale

• Build and lead a global team of managers and technical experts across infrastructure, cloud, network, and IT operations
• Foster a high-performance, collaborative, and resilient team culture

Drive Transformation

• Own and execute our IT infrastructure strategy aligned to business priorities
• Lead cloud adoption and optimization across AWS, Azure, or GCP
• Champion automation and DevOps to improve efficiency and scalability

Deliver Operational Excellence

• Ensure highly available, secure, and reliable infrastructure services
• Drive continuous improvement through strong SLA/KPI management
• Oversee incident, problem, and change management processes

Strengthen Security & Resilience

• Partner with Security and Engineering to ensure compliance and risk mitigation
• Lead disaster recovery and business continuity planning

Influence & Partner

• Engage with executive leadership on strategy, priorities, and risk
• Collaborate cross-functionally across IT, Security, Engineering, and Business teams
• Manage key vendor relationships and ensure value delivery

What You Bring

• Proven experience leading global infrastructure and operations teams at scale
• Deep expertise across enterprise infrastructure, cloud platforms, networking, and ITIL-based operations
• Strong track record driving cloud transformation, automation, and modernization initiatives
• Executive presence with the ability to influence senior leaders and stakeholders
• Experience managing budgets, vendors, and optimizing costs