Senior Director, Global Strategic Alliances
About the role
The Opportunity
Reporting to the SVP of Global Partnerships and Ecosystem Strategy, the Senior Director of Global Strategic Alliances will define and execute a global strategy across our most strategic partners, spanning Global Systems Integrators (GSIs) such as Capgemini and KPMG and a set of large digital agencies. The strategy will accelerate revenue growth, customer acquisition, and customer success, and this leader will build and run a high-performing global alliances function responsible for these relationships end to end.
This role owns the development and execution of joint go-to-market strategies, co-sell motions, and partner-sourced and partner-influenced revenue, partner enablement, and executive relationship management. Working cross-functionally with Sales, Marketing, Product, Services, Customer Success, and Finance, this leader ensures partnerships are fully integrated into the company's growth strategy and operating model.
Responsibilities
Alliance Strategy and Growth
- Define and execute a global strategy with GSIs and agencies that launches joint offerings, drives revenue and customer acquisition, and delivers successful customer implementations.
- Build and evolve differentiated partner programs, with distinct operating models for GSIs and for agencies, that attract, enable, and scale high-value partnerships.
- Work across the ecosystem so that GSIs and agencies can build repeatable platform solutions and industry offerings on our technology.
GSI Alliance Management (Capgemini, KPMG)
- Build and maintain executive relationships with key GSI partners to create joint business opportunities and long-term strategic value.
- Lead joint business planning, establishing shared objectives, revenue targets, investment plans, and success metrics.
- Negotiate and oversee commercial agreements, partnership frameworks, and governance models that maximize mutual value creation.
- Activate GSI industry practices to compete upmarket and displace competing platforms in priority verticals such as Public Sector, Healthcare, Financial Services, and Manufacturing.
- Drive partner engagement across the full customer lifecycle, from demand generation and sales through implementation, adoption, and customer success.
Agency Partner Development
- Activate and grow large digital agencies as build and delivery, expanding both capacity and quality of implementation.
- Drive agency platform certification, practice development, and delivery readiness so partners can scale succ