Senior Director, Global Solutions Engineering

Your Role Will Consist Of

• Leading four Regional Solutions Engineering Managers directly (AMER, EMEA North, EMEA South, Channel/SMB), with matrix functional oversight of emerging-markets SE capability in LATAM and APAC
• Designing and executing the global SE operating model: AE-aligned coverage by segment and a clear career path from IC through senior management
• Partnering with global leaders in Customer Success, Revenue, R&D, Engineering, and others to drive KPIs and achieve OKRs
• Developing the SE teams to facilitate technical storytelling and drive the narrative during our pre-sales cycle
• Owning accountability for all aspects of the technical evaluation starting in the discovery stage (SS2), progressing through evaluation (SS3), and all the way to business close — for new bookings, expansion, and renewal
• Driving the shift to consultative selling: proactive discovery, solution design mapped to customer outcomes, quantified ROI, and post-sale optimization through Customer Success
• Championing and leveraging AI to drive SE team productivity including AI coding tools, automated demo and PoC generation, and AI-assisted discovery and solution design to accelerate ramp, improve deal velocity, and free SE capacity for high-judgment work
• Strategizing on driving business objectives through our Value Engineering process