Senior Director, Device Platform Engineering

About the Role

Hello Heart helps people improve their heart health. We make it easy to track and manage heart risks. Our tool uses medical devices and simple tips to help you build healthy habits. We are looking for a Senior Director, Device Systems Engineer to lead our technical work. You will handle everything from building and testing to fixing devices. You will work with hardware and software teams to make sure products work well for everyone. Much of your work will be helping the factory build and test devices correctly. You should be good at solving problems and working with others.

Responsibilities

• Own one of Hello Heart’s device product lanes from concept through end-of-life.
• Serve as the technical systems owner across hardware, firmware, manufacturing, validation, connectivity, and field performance.
• Lead cross-functional execution across Engineering, Product, Hardware Operations, Supply Chain, Quality, Regulatory, Clinical, Manufacturing, and external partners.
• Drive executive-level tradeoff decisions across performance, reliability, manufacturability, cost, schedule, quality, and member experience.
• Lead product planning, execution reviews, risk management, and milestone delivery.
• Partner with suppliers, engineering firms, and contract manufacturers to deliver high-quality devices at scale.
• Develop and improve manufacturing diagnostics, calibration, production testing, factory automation, and traceability.
• Lead root-cause investigations across hardware, firmware, manufacturing, cloud systems, suppliers, and field data.
• Use artificial intelligence and automation to improve engineering productivity, technical decision-making, manufacturing readiness, and operational execution.
• Mentor engineers and build organizational capability across Hello Heart’s device platform

Qualifications

• Strong fluency using AI tooling to improve engineering planning, technical analysis, workflow automation, test development, documentation, and operational execution.
• 12+ years of experience developing connected hardware, embedded systems, or medical device products, including experience taking products from concept through commercialization and sustaining.
• Strong embedded systems, electronics, systems engineering, and product architecture experience.
• Experience with connected device development, including hardware, firmware, connectivity, manufacturing validation, production readiness, and field performance.
• Experience with engineering validation testing, design validation testing, production validation testing, production ramp, and sustaining engineering.
• Experience working directly with contract manufacturers, suppliers, engineering partners, and manufacturing teams.
• Strong program leadership, executive communication, and technical decision-making skills.
• Experience building scalable device platforms, not just individual products.
• Experience operating in regulated or quality-driven environments,