Senior Director, Client Media Solutions

About Real Chemistry

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Role Overview

Real Chemistry is seeking a Senior Director, Client Experience Media to join our growing team!

The Senior Director, Client Experience Media Strategy & Planning is a senior strategic leader responsible for developing and elevating audience-first media strategies across a portfolio of healthcare clients. This individual serves as a trusted advisor to clients and internal stakeholders, guiding integrated planning, investment strategy, measurement frameworks, and omnichannel media recommendations that drive meaningful business outcomes.

The Senior Director partners closely with the Client Experience, Activation, Analytics, Creative, and Strategy teams to ensure media plans are grounded in audience insights, aligned with brand objectives, and tied to measurable performance. They are responsible for advancing planning excellence across the organization, mentoring future leaders, and bringing innovative thinking that positions Real Chemistry and our clients at the forefront of an evolving healthcare media landscape. This is a hybrid role based in any of our U.S. offices—including New York, Boston, Chicago, Carmel, or Lambertville—or working remotely within the U.S., depending on team and business needs.

What You’ll Do

Strategic Leadership

• Lead media strategy and integrated planning across a portfolio of healthcare clients, ensuring plans align with business objectives and audience needs.
• Serve as the senior strategic lead for media planning engagements, guiding annual planning, launch strategies, investment allocation, and measurement frameworks.
• Translate complex market dynamics, audience insights, competitive intelligence, and performance data into actionable strategic recommendations.
• Drive audience-first omnichannel planning approaches that connect HCP, patient, caregiver, and consumer engagement opportunities.
• Champion innovation and identify emerging media opportunities, technologies, and measurement solutions that create competitive advantage for clients.
• Manage and mentor junior team members, providing oversight, feedback, and workload direction.
• Navigate complex stakeholder environments with professionalism, sound judgment, and strong collaboration skills.

Client Leadership

• Serve as a trusted advisor to senior client stakeholders, leading strategic discussions and influencing media investment decisions.
• Present recommendations, performance insights, and future planning opportunities to executive-level client audiences.
• Build long-term client relationships through strategic consultation, proactive problem solving, and consistent delivery excellence.
• Partner with account leadership to identify growth opportunities across existing client relationships.

Planning Excellence & Measurement

• Establish planning standards and frameworks that ensure consistency and quality across media plans.