Senior Director, AI Enablement

What We’re Looking For

We are looking for a Senior Director of AI Enablement to lead how AI is adopted, embedded, scaled, and governed — both within our product and across our internal teams. This is a dual-facing role: you'll work closely with Product and Engineering to bring AI capabilities to our Product Development teams, while simultaneously driving internal workforce adoption so our own teams lead by example.

This role is ideal for someone who thrives at the intersection of product strategy, organizational change, and AI — and who can move fluidly between a roadmap conversation with a CPO and a training workshop with an internal corporate team.

What You Will Do

Internal AI Adoption & Change Management

• Build and execute a company-wide AI adoption strategy that drives meaningful, measurable behavior change across product, engineering, and G&A functions.
• Design role-based enablement programs — from AI fundamentals for non-technical teams to advanced workflows for engineers and product managers.
• Stand up and scale an internal AI Champions network embedded across departments to sustain momentum and surface adoption blockers.
• Create communication strategies that demystify AI, build trust, and foster a culture of experimentation and continuous learning.
• Develop and track adoption metrics, workforce readiness scores, and program ROI (AI-Value Metrics) to report progress to executive leadership.

Governance & Responsible AI

• Define internal AI usage policies, acceptable use guidelines, and governance frameworks that balance innovation with risk management.
• Partner with Legal, Security, and Compliance to assess AI tools and use cases — ensuring data privacy and vendor risk standards are met.
• Advocate for ethical, transparent, and inclusive AI practices both internally and in customer-facing product decisions.
• Stay ahead of evolving AI regulation (EU AI Act, US executive guidance, etc.) and translate implications into policy and practice.

Team & Stakeholder Leadership

• Build and lead a team of AI enablement professionals — including program managers, instructional designers, and AI solution specialists.
• Influence senior stakeholders across a fast-moving, matrixed SaaS organization without always having direct authority.
• Represent AI Enablement at the executive level, contributing to company-wide AI strategy conversations and board updates.
• Partner with Finance to both track and forecast AI Spend and tracking that spend to AI-Value.
• Partner with People/HR and L&D to integrate AI fluency into hiring profiles, onboarding, and performance frameworks.

What You Need to Succeed

• 10-12+ years in SaaS, technology, or enterprise software, with significant experience in product management, digital transformation, or technology enablement.
• 3–5 years directly leading AI adoption and automation, AI product strategy, or large-scale change management programs in a SaaS environment.
• Hands-on experience with