Senior DevOps Platform Engineer (Remote)

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Key Responsibilities

• • Support and administer enterprise DevOps Platform, including GitHub Enterprise Cloud, GitHub Copilot, GitHub Actions or Harness CI/CD, JFrog Artifactory or Harness Artifact Registry.
  • Help define, implement, and continuously improve enterprise standards for repositories, CI/CD workflows, artifact management, access controls, and platform governance.
  • Help define and support enterprise branching strategies, repository standards, branch protection rules, and pull request governance patterns that promote secure, consistent, and auditable software delivery.
  • Partner with application teams to onboard new repositories, pipelines, automation patterns, and developer productivity tools.
  • Design, maintain, and evolve reusable workflow and pipeline templates that reduce duplication, improve delivery consistency, and accelerate adoption of approved engineering patterns across teams.
  • Support secure software delivery practices, including branch protection, policy-based controls, secrets management, audit logging, and access reviews.
  • Monitor platform usage, reliability, and performance; lead troubleshooting, incident response, root cause analysis, and continuous improvement efforts for DevOps Platform services.
  • Develop and maintain automation using tools and languages such as YAML, PowerShell, Bash, Python, Terraform, Bicep, or similar technologies.
  • Create and maintain documentation, onboarding materials, operational runbooks, and self-service guidance for development teams.
  • Collaborate with cross-functional partners to balance developer enablement, operational reliability, security, and compliance expectations.
  • Participate in an on-call rotation supporting DevOps Platform engineering services.

Core Technology Stack

• GitHub Enterprise Cloud (GHEC)
• GitHub Actions
• GitHub Copilot
• Harness CI/CD
• Harness Artifact Registry
• JFrog Artifactory

Security, Compliance, and Regulatory Alignment

• • Implement least privilege access controls, secrets management practices, audit logging, protected branch patterns, and policy-based platform controls.
  • Operate GitHub, Harness, and artifact management platforms in alignment with regulated-industry expectations, including access reviews, change management, traceability, and audit readiness.
  • Support audit and compliance activities by assisting with evidence collection and documentation (e.g., SOC-related controls).
  • Adhere to established SDLC, security, and governance standards.

Required Qualifications

• • 5 or more years of experience in DevOps Platform engineering, site reliability engineering, systems engineering, or a related technology role, including experience supporting enterprise-scale engineering platforms or shared developer services.
  • Experience working with GitHub Enterprise Cloud, Azure DevOps, or similar source control and collaboration platforms.
  • Familiarity with CI/CD concepts and hands-on experience creating or supporting build, test, validation, release, or deployment automation.
  • Experience with GitHub Actions, Harness CI/CD, Azure DevOps Pipelines, Jenkins, or comparable automation platforms.
  • Working knowledge of artifact repositories or package management platforms such as JFrog Artifactory, Harness Artifact Registry, GitHub Packages, Azure Container Registry, or similar tools.
  • Experience with scripting, automation, or configuration using YAML, PowerShell, Bash, Python, Terraform, Bicep, or similar technologies.
  • Understanding of identity and access management concepts, including role-based access control, single sign-on, service accounts, and least-privilege access.
  • Ability to troubleshoot complex technical issues, influence technical direction, and communicate clearly with both technical and non-technical stakeholders.
  • Strong collaboration, documentation, mentoring, and customer-service mindset when supporting engineering teams and helping them adopt approved platform patterns.

Experience in Regulated or Compliance-Driven Environments (Preferred)

• • Experience supporting technology platforms in regulated industries such as insurance, financial services, healthcare, or other compliance-driven environments.
  • Familiarity with audit, control, or compliance frameworks such as SOC 1, SOC 2, or similar standards.
  • Experience working within defined software delivery, change management, security, and access governance processes.
  • Experience supporting GitHub Copilot or other AI-assisted development tools, including enablement, guidance, policy configuration, or adoption reporting.
  • Ability to balance developer productivity with security, reliability, and compliance requirements.

What We Offer

• • Opportunity to help shape enterprise DevOps standards, influence platform architecture, and advance modern software delivery practices across the organization.
  • Collaborative work with application, infrastructure, security, and compliance teams.
  • Exposure to modern developer platforms, automation tools, and AI-assisted engineering capabilities.
  • A role focused on improving developer experience, platform reliability, secure delivery, and engineering effectiveness at enterprise scale.