Senior Deal Desk Analyst, Philippines

An overview of this role

As a Senior Deal Desk Analyst, you'll be a key partner to GitLab's Asia-Pacific and Japan (APJ) Sales and Revenue teams, shaping how we structure, quote, and book deals that support our growth. You'll sit at the center of the quote-to-cash process and serve as the subject matter expert for sales-assisted quotes in Salesforce. You'll ensure deal intent is accurately captured in quotes, order forms, and bookings, and help resolve issues before they require systems or information technology support.

You'll act as a trusted advisor, using your knowledge of deal structures, approvals, and contract language to guide deals toward compliant, scalable solutions that help close business. You'll work daily with Salesforce and Zuora Configure, Price, Quote (CPQ), or similar tools, to review pricing and products, validate order forms, and troubleshoot issues. When needed, you'll complete manual checks using Google Sheets, Excel, or similar spreadsheet tools.

You'll partner closely with Sales, Accounts Receivable, Billing, Ecosystem, and Revenue teams to support accurate annual recurring revenue (ARR) reporting, smooth collections, and data integrity across the revenue lifecycle. In this fully remote, fast-paced environment, you'll consistently meet response service-level agreements, improve quote quality and booking accuracy, and strengthen the trusted relationship between Deal Desk and Sales.

What you'll do

• Act as a trusted advisor and go-to resource on deal structure, quoting, order form creation, and contract options that support deal closure.
• Serve as the primary point of contact for Sales questions related to deal structure, opportunity booking, subscription management, and license delivery.
• Navigate complex deal cycles alongside Sales and partner with key internal stakeholders to fulfill deal requirements.
• Own the quote review process, including validating Salesforce opportunities, quotes, and order forms to ensure accurate deal structures, metrics, and downstream bookings.
• Review sales-assisted contracts from Salesforce for accuracy and intent, confirming that commercial terms, including price locks and billing terms, are correctly reflected and comply with revenue recognition requirements and internal policies.
• Partner with Sales to interpret deal intent, advise on options within GitLab's pricing and packaging framework.