Senior Customer Support Engineer
About the role
About AppOmni
AppOmni prevents SaaS data breaches by delivering end-to-end SaaS security. Our platform gives security teams clear visibility into posture, access, third-party connections, AI-related activity, and with built-in discovery to identify unsanctioned SaaS and Shadow AI tools. Backed by continuous monitoring and real-time threat detection, AppOmni helps enterprises identify and resolve risks early, keeping their SaaS applications secure.
Key Requirements
- High standards for detail, process, and quality
- Excellent prioritization skills
- Startup experience is a plus
Culture
Our talented team is collaborative and supportive as we move quickly to research and develop new ideas, deliver new features to our customers, and iterate on ideas and innovations. We focus on five core values: Trust, Transparency, Quality, Customer Focus, and Delivery.
AppOmni is Certified by Great Place to Work, seeking to build a culture where all employees feel appreciated and supported, with clear and honest leadership, employee recognition, and an environment that fosters innovation and collaboration.
We believe diversity fuels innovation and drives growth. We're committed to fostering an inclusive environment where every employee feels valued, heard, and empowered to reach their full potential.
Benefits
- Stock options to be part of our journey forward
- Home office stipend
- Generous paid time off
- Paid company holidays and floating holidays
- Paid parental leave
- Paid sick time and paid family leave for applicable states
- Health insurance: medical, dental, and vision with HSA option
- LifeWorks Employee Assistance Program
- Company-provided life insurance, AD&D, STD/LTD and supplemental life insurance options