Senior Customer Success Manager

About the Role

Wrike is looking for an energetic, passionate, empathetic and tech-savvy Senior Customer Success Manager to partner with customers throughout their journey to ensure they maximize the value of their investment. As a business processes strategist and change management advisor, you will focus on helping customers unlock their teams' potential and raise the bar on productivity and collaboration through Wrike.

Key Responsibilities

• Understand customers' goals and success metrics
• Offer tailored advice on best practices
• Be the voice of the customer within the organization

About Your Team

You will be part of the Global Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.