Senior Customer Success Manager, Health Plans
About the role
About Sword Health
Sword is building AI to heal billions and unlock humanity's full potential through AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. The company operates as both a clinical-centric frontier AI lab and an applied AI platform, reimagining how care is delivered at scale.
Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. The company is backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund.
Role
Sword Health is looking for an entrepreneurial individual to join the fast-paced and dynamic Health Plan Customer Success team. You will work directly with customers and internal teams to onboard and manage health plan accounts.