Senior Creative Operations Manager

Location Details:

Remote, British Columbia

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

Join our team

As a Creative Operations Senior Manager, you’ll serve as a strategic project management lead for brand-driven creative programs and high-impact special initiatives. You’ll own projects end to end—driving clarity, accountability, and execution in a fast-paced, high-volume environment. This role requires strong cross-functional leadership, the ability to navigate diverse working styles, and a passion for continuous improvement. You’ll partner closely with Creative Operations leadership and Brand Design to identify process gaps, optimize workflows, and ensure creative work is delivered on time and at a high standard.

What you'll get to do...

• Resource management including resource allocation based on upcoming work
• Work directly with various teams to understand project request, gather requirements, define objectives, deliverables and delivery dates, plan resources and develop a clear and actionable project plan
• Sets expectations with internal and external teams and handles prioritization for work that comes through creative team
• Lead and monitor changes in scope, prioritization, schedules and costs across sometimes complex, multimedia project
• Facilitates project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc,), communicating action steps ensuring all team members have up to date, day to day reports and project milestones
• Deep dive into project requirements gaining understanding of needs for projects that may at times be ambiguous
• Continually work to optimize process and workflow
• Understand when (and why) to raise issues. Facilitate meetings, and ensure the team receives clear direction for next steps
• Develop project scopes, budgets, and timelines involving all relevant team members
• Establishes positive relationships with internal teams and various partners while leading multiple work-streams with competing priorities.

Your experience should include...

• 7+ years of experience leading complex, multi-stage creative or marketing projects within design, advertising, or brand teams
• Shown ability to lead senior partners, set clear expectations, and prioritize competing workstreams in high-velocity environments
• Strong project management expertise, including scope definition, resourcing, budgeting, timelines, and change management
• Deep understanding of creative workflows across digital, video, web, social, and mobile, with a proven grasp of creative standards
• Highly analytical and meticulous, with the ability to use data, metrics, and tools (e.g., project management software, Excel) to drive decisions, improve processes, and scale operations

You might also have...

• Agency experience