Senior Controls Manager

About the Role

We're looking for a senior leader to join Monzo’s ever growing, high performing Risk & Control team for a fixed-term period of 6 months. We’re looking for someone who cares deeply about understanding our business, customers and risks, who can communicate their findings clearly to business partners and can drive actions on top of insights.

You’ll lead the Controls Testing team who:

• Manage a programme of controls effectiveness testing (design and operational effectiveness);
• Seek opportunities to automate testing through Data Analytics and AI;
• Provide advice on how to optimise our control suite to ensure that Monzo grows safely and that risks are managed as expected; and
• Consistently deliver improved ways of monitoring Monzo’s control performance

About our Risk & Control team

The team provides support, advice and insight to our Accountable Executives in managing their risks. Relationships with them are owned by our Risk Partner teams. This role sits in our central global control shared services, responsible for providing data, systems, and insight to empower our Risk Partners.

Your day-to-day

• Lead on our programme to embed improved, risk-based controls monitoring across Monzo
• Lead on our initiative to consider the optimal operating model for controls testing and monitoring, considering how we can further improve the team’s service for its customers in a way that scales as Monzo grows
• Lead a team of specialists with good knowledge of Monzo, its ways of working and processes to provide excellent customer service to users of control monitoring outputs from across the 3 lines of defence
• Lead the team to deliver on its agreed control testing plans, reporting on findings to stakeholders and helping them to scope improvement activities (if applicable)
• Use your commercial awareness to help understand and solve controls-related problems with the greatest business impact
• Work with our Risk Data and Platform teams to improve the actionable insights from the team’s activities, driving a culture of control consciousness across Monzo

We’d love to hear from you if…

• You have solid grounding risk and control processes
• You’re a strategic leader with experience of leading initiatives to improve adoption of technology and data solutions - including Data Analytics and AI
• You have experience of leading a team of highly qualified specialists in the field of Assurance
• You're impact driven and eager to have a really positive impact on the company, product, users and very importantly your colleagues as well
• You're commercially minded and customer focused