(Senior) Content Operations & Communications Manager

Key Responsibilities

Content Operations & Production Management

• Own Lifted’s content production calendar and workflow.
• Coordinate the end-to-end delivery of blogs, reports, case studies, webinars, podcasts, newsletters, videos, campaigns, and thought leadership initiatives.
• Ensure projects move efficiently through briefing, creation, review, approval, publication, and distribution.
• Track deadlines, dependencies, and production milestones across multiple concurrent initiatives.
• Maintain visibility into all active marketing deliverables and proactively address risks to delivery.

Executive Thought Leadership

• Partner closely with leadership to operationalize thought leadership programs.
• Coordinate executive content initiatives including podcasts, webinars, speaking engagements, industry reports, contributed articles, newsletters, and social content.
• Extract insights from internal subject matter experts and transform them into structured content opportunities.
• Ensure leadership content remains aligned to strategic business priorities and market opportunities.

Stakeholder & Cross-Functional Coordination

• Act as the central point of coordination across Marketing, Sales, Customer Success, Partnerships, Events, Product, and Leadership.
• Drive accountability for content inputs, approvals, interviews, customer references, and subject matter expert contributions.
• Coordinate customer interviews, case study development, executive thought leadership programs, and campaign requirements.
• Follow up consistently to ensure projects maintain momentum and deadlines are met.

Communications & Editorial Quality

• Maintain editorial consistency across all content and communications.
• Support leadership with messaging, content reviews, speaking engagements, webinars, podcasts, and strategic communications.
• Collaborate with internal and external writers, designers, video editors, and agencies to ensure quality standards are met.