Senior Content Designer
About the role
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<p data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">About Us:</strong></p>
<p id="p-rc_22f5dbaece6b7d09-108" data-path-to-node="5"><span data-path-to-node="5,0">Moniepoi<span class="citation-45">nt Group is a financial technology company digitizing Africa’s real economy by building a financial e</span><span class="citation-44 citation-45 citation-end-45">cosystem for businesses, providing them with all the payment, banking, credit and business management tools they <sup class="superscript" data-turn-source-index="1"></sup></span><span class="citation-44 citation-end-44">need to succeed<sup class="superscript" data-turn-source-index="2"></sup></span></span><span data-path-to-node="5,1"><sup class="superscript"></sup></span><span data-path-to-node="5,2"><span class="citation-43 citation-end-43">. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that<sup class="superscript" data-turn-source-index="3"></sup></span> redefine our industry</span><span data-path-to-node="5,3"><sup class="superscript"></sup></span><span data-path-to-node="5,4"><span class="citation-42 citation-end-42">. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc<sup class="superscript" data-turn-source-index="4"></sup></span></span><span data-path-to-node="5,5"><sup class="superscript"></sup></span><span data-path-to-node="5,6"><span class="citation-41 citation-end-41">. We leverage artificial intelligence and data to make our decisions, but a<sup class="superscript" data-turn-source-index="5"></sup></span>lso have the technology and data-driven best practices used to support our businesses</span><span data-path-to-node="5,7"><sup class="superscript"></sup></span><span data-path-to-node="5,8">.</span></p>
<p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">About this role:</strong></p>
<p id="p-rc_22f5dbaece6b7d09-109" data-path-to-node="7"><span data-path-to-node="7,0">As a Senior Content Designer at Moniepoint, you'll craft clear, engaging content that guides users through our financial products</span><span data-path-to-node="7,1"><sup class="superscript"></sup></span><span data-path-to-node="7,2">. You’ll collaborate with product, design, and engineering teams to enhance user experiences across platforms</span><span data-path-to-node="7,3"><sup class="superscript"></sup></span><span data-path-to-node="7,4">. Your responsibilities include writing UI copy, ensuring tone consistency, and complying with legal standards</span><span data-path-to-node="7,5"><sup class="superscript"></sup></span><span data-path-to-node="7,6">. You’ll play a key role in shaping our brand voice, adapting content for different markets, and contributing to a seamless customer journey</span><span data-path-to-node="7,7"><sup class="superscript"></sup></span><span data-path-to-node="7,8">. This is a great opportunity to make a lasting impact on how users interact with Moniepoint's services</span><span data-path-to-node="7,9"><sup class="superscript"></sup></span><span data-path-to-node="7,10">.</span></p>
<p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">Responsibilities:</strong></p>
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<p id="p-rc_22f5dbaece6b7d09-110" data-path-to-node="9,0,0"><span data-path-to-node="9,0,0,0">Conduct qualitative and/or quantitative customer research and validate content design</span><span data-path-to-node="9,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,0,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-111" data-path-to-node="9,1,0"><span data-path-to-node="9,1,0,0">Own the POV of the features, products, branding</span><span data-path-to-node="9,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,1,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-112" data-path-to-node="9,2,0"><span data-path-to-node="9,2,0,0">Collaborate with designers, product managers, and engineers on framing the products/features to achieve business outcomes and communicate with users with storytelling</span><span data-path-to-node="9,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,2,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-113" data-path-to-node="9,3,0"><span data-path-to-node="9,3,0,0">Edit app copy with UX guidance for UI designers to get the best customer flow journey</span><span data-path-to-node="9,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,3,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-114" data-path-to-node="9,4,0"><span data-path-to-node="9,4,0,0">Deliver UX writing in the product across platforms and customer touch points</span><span data-path-to-node="9,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,4,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-115" data-path-to-node="9,5,0"><span data-path-to-node="9,5,0,0">Write and edit user-focused content, including UI text, labels, and instructional copy that guides users through complex services</span><span data-path-to-node="9,5,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,5,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-116" data-path-to-node="9,6,0"><span data-path-to-node="9,6,0,0">Act as a tone of voice consultant within Moniepoint to provide guidance across all communications</span><span data-path-to-node="9,6,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,6,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-117" data-path-to-node="9,7,0"><span data-path-to-node="9,7,0,0">Understand different language styles in translation for all our markets</span><span data-path-to-node="9,7,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,7,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-118" data-path-to-node="9,8,0"><span data-path-to-node="9,8,0,0">Participate in the creative process from concept to completion, providing insights and recommendations</span><span data-path-to-node="9,8,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,8,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-119" data-path-to-node="9,9,0"><span data-path-to-node="9,9,0,0">Work closely with the legal and regulatory teams to ensure all content complies with industry standards and regulations</span><span data-path-to-node="9,9,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,9,0,2">.</span></p>
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<p data-path-to-node="10"><strong data-path-to-node="10" data-index-in-node="0">Experience &amp; Background:</strong></p>
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<p id="p-rc_22f5dbaece6b7d09-120" data-path-to-node="11,0,0"><span data-path-to-node="11,0,0,0">Bachelor’s degree in English, Communications, Journalism, or a related field</span><span data-path-to-node="11,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="11,0,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-121" data-path-to-node="11,1,0"><span data-path-to-node="11,1,0,0">Minimum of 3 years of experience as a UX writer or copywriter</span><span data-path-to-node="11,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="11,1,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-122" data-path-to-node="11,2,0"><span data-path-to-node="11,2,0,0">Extensive professional copywriting experience in-house or agency as demonstrated in a portfolio</span><span data-path-to-node="11,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="11,2,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-123" data-path-to-node="11,3,0"><span data-path-to-node="11,3,0,0">Fintech or tech industry experience preferred</span><span data-path-to-node="11,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="11,3,0,2">.</span></p>
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<p data-path-to-node="12"><strong data-path-to-node="12" data-index-in-node="0">Skills &amp; Competencies:</strong></p>
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<p id="p-rc_22f5dbaece6b7d09-124" data-path-to-node="13,0,0"><span data-path-to-node="13,0,0,0">Demonstrated ability to write clear and engaging content for a variety of digital products and platforms</span><span data-path-to-node="13,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="13,0,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-125" data-path-to-node="13,1,0"><span data-path-to-node="13,1,0,0">Strong understanding of UX design principles and how content influences user behavior and interaction</span><span data-path-to-node="13,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="13,1,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-126" data-path-to-node="13,2,0"><span data-path-to-node="13,2,0,0">Familiarity with SEO best practices</span><span data-path-to-node="13,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="13,2,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-127" data-path-to-node="13,3,0"><span data-path-to-node="13,3,0,0">Familiarity with Agile project management tools like Workfront and design software like Figma</span><span data-path-to-node="13,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="13,3,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-128" data-path-to-node="13,4,0"><span data-path-to-node="13,4,0,0">Excellent collaboration and communication skills, with the ability to build relationships with teams and senior leaders across the business</span><span data-path-to-node="13,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="13,4,0,2">.</span></p>
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<p id="p-rc_22f5dbaece6b7d09-129" data-path-to-node="13,5,0"><span data-path-to-node="13,5,0,0">Detail-oriented with strong organizational skills, high reliability on delivery deadlines, and the ability to manage multiple projects simultaneously</span><span data-path-to-node="13,5,0,1"><sup class="superscript"></sup></span><span data-path-to-node="13,5,0,2">.</span></p>
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<p data-path-to-node="14"><strong data-path-to-node="14" data-index-in-node="0">What Success Looks Like in This Role:</strong></p>
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<p id="p-rc_22f5dbaece6b7d09-130" data-path-to-node="15,0,0"><span data-path-to-node="15,0,0,0">Seamless end-to-end customer flow journeys enabled by clear, intuitive, and accessible UI copy across all product touchpoints</span><span data-path-to-node="15,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="15,0,0,2">.</span></p>
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