Natuvion GmbH
(Senior) Consultant SAP Customer Service & CRM (m/w/d)
engineeringfulltime-permanentRemote job
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
fulltime-permanent
INDUSTRY
general
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About the role
Your Role
As a (Senior) Consultant SAP Customer Service & CRM (m/w/d), you will focus on technical implementation, architecture, and development in the SAP environment, with hands-on system work.
Your Tasks
- Hands-on SAP Development: Develop smart solutions using ABAP / ABAP OO and customize SAP Web UI components (BOL/GENIL).
- System Transformation & Architecture: Implement complex migration and transformation requirements for customer service, e.g., from classic SAP CRM to SAP CX (Sales & Service Cloud), and integrate existing systems into new customer engagement architectures.
- Customizing & Data Modeling: Independently manage customizing in the SAP Customer Engagement environment and work routinely with CDS views.
- Troubleshooting & Optimization: Analyze errors in detail during release and implementation phases, perform debugging, and fix deviations directly in customer systems.
- Responsibility & Leadership: Act as stream lead or sub-project manager, overseeing the solution and budget, and mentor colleagues in their professional development.
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