Senior Consultant - Salesforce

What you will do

• Lead technical architecture discussions and configure end-to-end declarative solutions across Salesforce clouds (Health Cloud, Sales, Service, Experience, and others).
• Own delivery of large and complex IS or MS projects from discovery through go-live, consistently meeting delivery objectives and Variable Compensation (VC) metrics.
• Direct AI tools to generate complex automation logic and component markup from precise natural language prompts, then review all AI-generated output for PHI compliance and HIPAA adherence before it reaches a client.
• Translate complex technical concepts into business terms for non-technical stakeholders; link solution design decisions directly to client outcomes.
• Proactively identify systemic issues and propose solutions before being prompted; flag risks before they surface to the client. Mentor Base-tier consultants and drive internal process improvement across the practice.
• Champion knowledge sharing, teach junior team members effective prompt engineering for HLS configuration tasks and stay current on the latest developments in the HLS space.

What we look for

• 4–6 years of platform experience, including 3+ years in HLS consulting.
• Demonstrated expertise in at least one specialty cloud, with 4+ relevant certifications.
• Track record of leading IS or MS projects autonomously, from scoping through delivery.
• Deep working knowledge of PHI data handling and HIPAA security rules, with exposure to multiple HLS use cases (Payer, Provider, or adjacent verticals).
• Client-first mindset; proactively manages client expectations, especially in escalated situations, with an empathy-first approach to conflict.
• Translates complex technical concepts to non-technical stakeholders and spots systemic issues before they become client-facing problems.
• Contributes to practice-wide initiatives unprompted; informally mentors peers and shares lessons learned on a regular basis.