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Five9
Five9

Senior Cloud Infrastructure Engineer

engineeringfull-timeUnited States (Remote)
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role

Key Responsibilities

  • Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions.
  • Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn).
  • Build and operate multi-tenant Kubernetes clusters on bare metal using SDS-backed storage.
  • Develop Infrastructure-as-Code using Ansible, Terraform or Pulumi, with Python/Bash automation.
  • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
  • Build observability, alerting, and auto-remediation using GitOps and tools such as Prometheus, Loki, and Grafana.
  • Architect and maintain high availability, disaster recovery, and scale-out infrastructure.
  • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems.
  • Participate in on-call rotations, incident response, and root cause analysis.
  • Collaborate globally on change management, documentation, and operational best practices.

Requirements

  • 6+ years of experience managing enterprise storage and Kubernetes platforms on Linux.
  • Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems.
  • Experience with block, file, and object storage, including Fibre Channel and IP-based protocols.
  • Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS).
  • Proficiency with Infrastructure-as-Code (Ansible, Terraform, or Pulumi).
  • Strong scripting skills in Python, Bash, or Go.
  • Deep experience with enterprise DNS (Infoblox DDI, BIND, cloud DNS platforms).
  • Experience operating 24x7 mission-critical production environments.
  • Hands-on experience with hypervisors (vSphere and/or KVM).
  • Strong written and verbal communication skills.
  • Proficiency with Git, CI/CD pipelines, and automated testing frameworks
  • Ability to write technical documentation and contribute to community wikis or knowledge bases.
  • Bachelor’s degree in computer science or equivalent professional experience.

Preferred Qualifications

  • Good understanding of overall Enterprise Common Infrastructure service implementations with a focus on SDS & Kubernetes.
  • Understanding of security best practices for system patching and security compliance (e.g., CIS, NIST).
  • Background in telco, edge cloud, or large enterprise infrastructure environments.
  • Bachelor’s degree in computer science.
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Senior Cloud Infrastructure Engineer at Five9 — Remote