Senior Client Success Manager - Programmatic

About Zeta Global

Zeta Global is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform, we unify identity, intelligence, and omnichannel activation into a single platform powered by one of the industry's largest proprietary databases and AI.

The Role

The Senior Client Success Manager – Programmatic is a hands-on, client-facing role responsible for owning the end-to-end success of a portfolio of strategic programmatic accounts. You will serve as the day-to-day client lead, operational expert, and strategic partner.

Key Responsibilities

• Manage live campaigns and drive performance, retention, and growth
• Lead client communications and serve as strategic partner
• Operate as operational expert for programmatic accounts
• Collaborate with Sales, Analytics, and Operations teams

Requirements

• Strong programmatic expertise
• Excellent judgment and independent operation ability
• Client-facing experience