Senior Claims Specialist - Worker's Compensation

JOB OVERVIEW

The Senior Claims Specialist manages the full lifecycle of Workers’ Compensation claims, delivering thorough investigation and analysis while developing trusted relationships with clients and stakeholders to drive efficient, high-quality claim outcomes.

LOCATION: HYBRID - Carmel, Indiana office (3 days/week in office); open to remote for highly qualified candidates.

WHAT YOU'LL BRING

• Proficiency in Microsoft Office (Excel, Word) and systems navigation
• Ability to travel as needed for client meetings and team collaboration
• Self-motivated and adaptable, with strong independent work habits
• Effective interviewing, analytical, and problem-solving skills
• Strong communication, time management, and organizational abilities
• Ability to manage conflict and navigate challenging claim situations

WHAT YOU'LL DO

A detailed list of job duties includes (but is not limited to):

• Generally works independently, handling the most complex matters, and has settlement and draft authority of up to designated amount based on experience.
• Conducts complete investigation of losses through any appropriate techniques including interviews, recorded statements, documentation/data gathering and securing/preserving evidence.