Senior Change Management Specialist

About the Role

We're looking for a Senior Change Management Specialist to support the successful adoption of enterprise AI capabilities across Inizio Evoke.

You will sit at the heart of a high-impact transformation program, focused on helping people adopt new tools, behaviors, and ways of working. You'll help deliver change, enablement, and adoption activities across phased platform releases—translating strategy into practical, user-focused execution and measuring what matters.

This is an ideal opportunity for someone who enjoys hands-on delivery, thrives in fast-moving environments, and is looking to grow their change management expertise within an AI-driven transformation.

This is a remote position that reports to the SVP, Operations.

What You'll Do

Drive Change & Adoption

• Execute change and adoption activities with care for established strategies across AI platform releases
• Develop practical, workflow-level materials that support day-to-day usage
• Identify change impacts and proactively propose solutions to address adoption challenges
• Coordinate activities across releases to ensure effective sequencing and minimize change fatigue

Support Stakeholders

• Prepare materials, coordinate engagement activities, and track stakeholder engagement
• Equip champions and business leads with tools to drive confidence and adoption
• Develop coaching materials, toolkits, and messaging that reinforce desired behaviors
• Partner with leadership and internal teams to amplify key communications

Deliver Communications & Enablement

• Create clear, engaging content tailored to different audiences
• Partner with Product and Learning teams to deliver effective enablement experiences
• Support delivery of training and communications, including follow-up and effectiveness tracking
• Maintain and evolve toolkits, FAQs, and supporting resources

Track Adoption & Improve Outcomes

• Monitor adoption metrics and translate data into actionable insights
• Gather and synthesize stakeholder feedback and readiness signals
• Support feedback loops across testing, training, and post-launch activities
• Identify opportunities to strengthen adoption and embed new ways of working

Coordinate & Deliver

• Support planning and execution of change and enablement activities end-to-end
• Track timelines, risks, and deliverables across multiple workstreams
• Facilitate meetings, document outcomes, and communicate progress clearly

What You'll Bring

Experience

• 3–5 years' experience in change management, transformation, L&D, or a related field
• Experience supporting technology or digital platform adoption projects
• Proven ability to manage multiple priorities and achieve defined plans
• Experience working cross-functionally with product, communications, or L&D teams

Skills

• Familiarity with change management frameworks (e.g., Prosci/ADKAR, Kotter)
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Comfortable working in agile, fast-paced environments

Nice to Have

• Experience in consulting, agency, or professional services environments
• Background in healthcare, life sciences, or other regulated industries