Senior Atlassian ITSM Specialist - EU Institution in Malta (90% remote anywhere in the EU)

About the Role

Join KEYES as a Senior Atlassian ITSM Specialist for an EU Institution in Malta. This role is 90% remote within the EU, with 10% on-site presence in Malta.

Key Responsibilities

• Provide expert-level Atlassian ITSM support and administration
• Manage and optimize Jira Service Management and related tools
• Support international protection and asylum operations for the EU Institution
• Collaborate with multicultural teams across Europe

Requirements

• Proven experience as a Senior Atlassian ITSM Specialist
• Deep knowledge of Jira Service Management, Confluence, and ITSM frameworks
• Ability to work in a multicultural environment
• Willingness to travel to Malta for 10% on-site work

Benefits

• Work on challenging international projects
• Join a dynamic global organization with 30-year track record
• Opportunity to support EU Institutions in digital transformation