Senior Application Systems Administrator

Position Summary

The Senior Application Systems Administrator plays a crucial role in enhancing pharmacy operations and business functions at Empower. By managing enterprise applications, this role ensures reliability, security, and alignment to business needs, driving significant business impact. The administrator owns the optimization of systems like Pharmacy Management and ERP platforms, using AI as a force multiplier to enhance speed, scale, and decision-making. Working within Empower's hyper-growth, highly regulated environment, the administrator meets P80-P90 talent expectations, demonstrating strategic thinking, execution rigor, and learning agility to propel the company forward.

Responsibilities

Technology Strategy

• System Optimization: Drive the optimization of pharmacy management systems, ERP platforms, and sales/customer-facing applications. Utilize AI-enabled capabilities to enhance performance, streamline processes, and ensure systems are secure and aligned with business objectives, thereby boosting enterprise efficiency.
• Innovation Leadership: Lead the integration of cutting-edge technologies to advance system capabilities. Champion the adoption of AI and automation tools to enhance decision-making speed, scale operations, and maintain a competitive edge in a rapidly evolving industry landscape.
• Compliance Assurance: Ensure that all systems adhere to regulatory requirements and industry standards. Collaborate with compliance teams to implement necessary updates and modifications, safeguarding data integrity and maintaining industry-leading security protocols.

Operational Excellence

• System Reliability: Oversee the maintenance and stability of enterprise applications. Implement continuous monitoring tools to proactively identify and resolve system issues, minimizing downtime and ensuring seamless operations across pharmacy and business functions.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) for system performance and user satisfaction. Employ AI-driven analytics to gain insights and drive continuous improvement.