Senior Application Engineer, IT Engineering

About Phantom

Phantom combines industry-leading security with thoughtfully designed tools to make powerful financial tools feel approachable and easy to use. The company has achieved rapid growth with a community of 20M+ people, ranking #1 in the Google Play Store finance category and consistently ranking as a Top 50 app across all categories.

About the Role

IT Engineering (ITE) at Phantom is responsible for how the company actually runs. Everything from onboarding flows to access control to internal tooling — if it touches employees, devices, or company operations, the team either owns it or improves it. This role is for someone who wants to treat internal infrastructure like a product: designed, built, and continuously improved.

What You'll Work On

• Build internal tools that automate how Phantom operates day-to-day
• Use AI/LLMs to replace repetitive workflows across teams
• Own identity and access systems (provisioning, permissions, lifecycle)
• Improve device management and endpoint infrastructure (macOS fleet, configs, enforcement)
• Integrate and extend the SaaS stack so systems actually talk to each other
• Partner with security to make systems both safe and usable
• Take full ownership of what you build — from design to long-term maintenance

What Makes Someone Good at This

• You've built systems people rely on
• You're comfortable stitching together APIs, tools, and infrastructure into something cohesive
• You think in systems, not tickets
• You're pragmatic; you ship quickly, but you don't leave messes behind
• You can operate without clear instructions and figure things out as you go
• You write things down so other people can understand and build on your work

Required Background

• 7+ years in IT engineering, platform engineering, or similar roles
• Experience with some combination of:
  • Identity providers (Okta preferred)
  • MDM / endpoint management (Kandji, Fleet, etc.)
  • SaaS integrations and automation
  • AI/LLM tooling in real workflows
  • Security or compliance-adjacent systems

Bonus Qualifications

• You've built AI-powered internal tools or automations
• You've worked in a security-conscious or compliance-heavy environment
• You've been in fast-moving startups where you had to figure things out yourself
• Interest in crypto / fintech / high-security systems