Senior Account Manager - US

What You’ll Be Doing:

Account Strategy & Commercial Ownership

• Own the end-to-end commercial relationship for strategic accounts, including renewals, expansions, pricing discussions, and contract negotiations.
• Develop and maintain multi-year account plans that align customer business goals with Fingerprint’s product roadmap and value proposition.
• Drive Net Revenue Retention (NRR) through proactive expansion, upsell, and cross-sell motions.
• Ensure on-time, predictable renewals with clear forecasting and risk mitigation.

Expansion & Growth

• Identify and qualify new expansion opportunities across products, features, teams, regions, and use cases.
• Partner with CSMs and CSEs to translate technical success and outcomes into commercial growth conversations.
• Build and maintain a healthy, accurate expansion