Senior Account Executive / Account Executive (Market Research)

Accountabilities:

• • Qualify incoming RFPs, assess project feasibility using internal tools, develop proposals, and establish effective pricing strategies for client bids.
  • Maintain accurate and up-to-date records of bids, opportunities, and commercial activity within the company’s CRM system.
  • Partner with Account Directors and Sales Directors to strengthen existing client relationships and identify opportunities for incremental revenue, upselling, and account growth.
  • Support client expectations throughout the delivery lifecycle, helping ensure alignment between commercial commitments and project execution.
  • Collaborate with Client Services teams by providing relevant project information, partner details, and other support needed during delivery.
  • Assist with client presentations, sales meetings, proposals, and other commercial activities as directed by Sales and Account leadership.
  • Contribute to a high-quality, compliant client experience by following applicable ISO 20252:2019 and ISO 27001 standards.
  • Act as a customer-focused commercial partner, helping translate client needs into appropriate research solutions and maintaining strong relationships throughout the engagement.

  Requirements

  • Bachelor’s degree or equivalent qualification preferred.
  • 4–6 years of experience in pre-sales, proposal management, account management, or related commercial roles within the market research industry.
  • Strong understanding of market research services and the ability to communicate solutions effectively to clients.
  • Demonstrated experience managing RFPs, preparing proposals, developing pricing, and supporting commercial negotiations.
  • Strong spoken and written English communication skills, with the ability to engage confidently with US-based clients and stakeholders.
  • Proficiency in Microsoft Word, Excel, and PowerPoint for preparing proposals, analyses, presentations, and client materials.
  • Strong customer-centric mindset with the ability to understand client needs, manage expectations, and build trusted relationships.
  • Previous customer service or client-facing experience is a plus.
  • Strong organization, prioritization, attention to detail, and ability to manage multiple opportunities simultaneously.
  • Must be available to work US shift hours aligned with the EST time zone.

  Benefits

  • Remote work opportunity based in India.
  • Exposure to a global healthcare and life sciences market research environment.
  • Opportunity to work closely with senior Sales and Account leadership.
  • Broad exposure to pre-sales, proposal management, client relationship development, and revenue growth.
  • Opportunity to build expertise across market research solutions and international client engagements.
  • Collaborative environment involving Sales, Account Management, and Client Services teams.
  • Professional growth opportunities within a technology-driven and research-focused environment.
  • Experience working within internationally recognized quality and information-security standards, including ISO 20252 and ISO 27001.