Senior Account Director (Contract)

Accountabilities

• • Serve as a strategic advisor to senior client stakeholders, developing a strong understanding of their creative vision, business objectives, functional requirements, and brand standards.
  • Build trusted, long-term client relationships by moving beyond reactive order-taking toward proactive consultation, risk identification, and solution development.
  • Act as a coach and advocate for assigned creative professionals, helping position them for success and maintaining high standards of performance and client satisfaction.
  • Monitor industry trends, client needs, and emerging signals to recommend new capabilities, talent solutions, and opportunities for innovation.
  • Lead strategic scoping by translating complex or ambiguous client requests into detailed, actionable job descriptions and talent requirements.
  • Identify, evaluate, and match high-quality marketing and creative talent to client opportunities based on technical capabilities, cultural alignment, and project requirements.
  • Continuously assess account and agency workflows, identifying friction points and developing repeatable, scalable processes that improve delivery and client outcomes.
  • Partner with senior account leadership to identify organic growth opportunities and navigate complex client organizations to uncover additional ways to create value.
  • Manage day-to-day financial oversight for assigned accounts and workstreams, including budgets, financial tracking, performance analysis, reporting, billing accuracy, and overall account health.
  • Mentor and develop Account Executives, promoting accountability, high performance, sound judgment, and a bias toward action.
  • Provide calm, emotionally intelligent leadership during challenging situations while maintaining operational discipline across the account team.
  • Take ownership of account health and proactively resolve issues before they affect client relationships, talent performance, or financial outcomes.

  Requirements

  • 10+ years of experience in an agency or in-house creative environment, with significant experience managing complex, high-touch accounts.
  • Strong understanding of creative disciplines and workflows, with the ability to engage credibly with Creative Directors, Strategy Leads, and other senior creative stakeholders.
  • Demonstrated ability to distinguish strong creative briefs from incomplete or ambiguous requirements and translate business objectives into actionable scopes.
  • Strong systems-thinking capabilities, with a track record of addressing the underlying process behind recurring problems rather than simply resolving individual issues.
  • Comfortable operating in ambiguous or evolving environments and creating structure, processes, and roadmaps where established frameworks do not yet exist.
  • Excellent problem-solving skills, with the ability to anticipate challenges, assess trade-offs, and drive practical solutions under pressure.
  • Strong executive presence and communication skills, with the confidence to respectfully challenge client thinking while maintaining trust and empathy.
  • Proven ability to influence stakeholders, manage relationships, and collaborate effectively across matrixed organizations.
  • High degree of ownership, autonomy, initiative, and accountability for client and account outcomes.
  • Strong commercial and financial awareness, including experience managing budgets, tracking account performance, and protecting profitability.
  • Demonstrated leadership and mentoring capabilities, with the ability to develop team members and establish a culture of accountability and high performance.
  • Ability to adapt quickly, prioritize effectively, and maintain momentum in a fast-moving environment.
  • Willingness and ability to travel as required.

  Benefits

  • Hourly W-2 compensation of $68–$70 per hour, based on experience.
  • Estimated workload of 35–40 hours per week.
  • Potential opportunity to convert from the contract position to a full-time role.
  • One paid PTO day (8 hours) per quarter after 60 days of employment.
  • Opportunity to work in a high-impact strategic account leadership role within the creative and talent ecosystem.
  • High degree of autonomy and the opportunity to influence client strategy, operational processes, and account growth.
  • Opportunity to mentor team members and contribute to a culture centered on empathy, transparency, action, tenacity, and continuous improvement.