Security Support Analyst, Contract

Overview of Role

A client of 66degrees’ is seeking a consultant to engage on a 12 month remote contract with the potential to extend/convert. Interested candidates should have the following required skills and the ability to work independently as well as within a team environment.

The Information Security Support Helpdesk Contractor will function as a member of the Security Support team and help support Security helpdesk operations. This role will focus on frontline duties and interact with technical and business units. This role requires mid-level Active Directory and Azure MFA experience and excellent communication skills.

Location - Chicago, US
Work Type - Hybrid

Responsibilities

• Interface with the technical and business user community to support incoming security requests and tickets submitted by users.
• Contribute to protecting the integrity and confidentiality of clients data and infrastructure while enabling business functionality in all systems and environments by validating user identities prior to assistance.
• Assist in supporting the Identity Access Management team.
• Other duties as assigned.
• Provide Level I Support for user password resets and MFA onboarding, resets, and troubleshooting.
• Communicate with stakeholders to assist in remediation efforts.

Qualifications

• Bachelor’s degree in discipline appropriate to assignment or an equivalent combination of education and experience.
• At least 1 years’ experience in an Information Security role or experience in an IT helpdesk capacity.
• Experience working with Active Directory and MS EntraID.
• Working Knowledge on IAM is required.
• Fundamental knowledge of information security principles and best practices.
• Must have a desire to learn and adapt in a corporate environment.
• Must have strong self-starter skills and a willingness to collaborate within a team environment.
• Strong research and problem-solving skills.
• Must have strong communication skills.
• Must have a basic understanding of information security principles, network protocols, and security technologies.