SDR Agent Manager

Job Summary

Impiricus is looking for an SDR Agent Manager to help redefine how outbound sales is executed through AI.

Rather than managing a team of human SDRs, you'll manage and optimize a team of AI-powered SDR agents. You'll partner closely with our AI and Commercial teams to continuously improve agent performance, refine messaging, analyze results, and increase meeting conversion rates. Alongside managing AI agents, you'll also execute strategic manual outbound outreach where automation isn't possible, making this a unique blend of traditional SDR work and AI operations.

This is an ideal opportunity for a high-performing SDR who is excited about AI and wants to help shape the future of outbound sales.

Responsibilities

AI Agent Management & Optimization (60–75%)

• Manage and continuously optimize a team of AI SDR agents responsible for outbound prospecting.
• Review agent performance and analyze outreach effectiveness, including email messaging, subject lines, response rates, and meeting conversion.
• Train AI agents by reinforcing successful outreach patterns and refining prompts and workflows based on performance data.
• Partner closely with AI and engineering teams to improve agent behavior and outbound effectiveness.
• Monitor key performance metrics and identify opportunities to improve meeting generation and pipeline creation.

Sales Development

• Execute personalized outbound prospecting through LinkedIn and other channels where manual outreach is required.
• Build prospect lists and execute multi-touch outbound campaigns using modern sequencing platforms.
• Craft compelling outreach messaging that resonates with healthcare and pharmaceutical decision-makers.
• Meet and exceed meeting generation goals through both AI-generated and manual outreach efforts.

Continuous Improvement

• Experiment with new outbound strategies, messaging, and AI workflows.
• Provide constructive feedback on existing processes and recommend improvements.
• Help shape the future evolution of Impiricus' AI-powered sales organization.

Education & Experience

Required

• 3+ years of experience in Sales Development, Business Development, or outbound prospecting.
• Proven success generating qualified meetings through outbound sales.
• Experience using sales engagement platforms and sequencing tools such as Outreach.io, Salesloft, Apollo, HubSpot Sequences, or similar.
• Familiarity with generative AI tools such as ChatGPT or Claude and enthusiasm for AI.