Scrum Master/Project Manager

Accountabilities:

• • Establish and maintain consistent Agile ceremonies, operating standards, definitions of ready and done, estimation practices, cadences, and escalation processes across 12 teams.
  • Coach and provide performance support to 6–7 Scrum Masters while facilitating a Scrum Master community of practice.
  • Resolve cross-team delivery impediments and coordinate dependencies across the engineering portfolio.
  • Serve as Scrum Master for two assigned teams, managing ceremonies, backlog hygiene, delivery flow, and impediment removal.
  • Own and continuously evolve an Agile Development Metrics & Quality Accountability Framework using Jira and GitHub as primary systems of record.
  • Implement and monitor delivery metrics including velocity, sprint predictability, cycle time, lead time, throughput, WIP, scope creep, and carryover rates.
  • Develop code review quality metrics from GitHub pull request activity, including review cycles, rework, time in review, change-requested rates, and senior reviewer participation.
  • Own Jira defect taxonomy and reporting across development, testing, code review, release, and production phases, including defect escape and containment metrics.
  • Maintain traceability between escaped defects, originating stories or tasks, merged pull requests, and responsible authors or reviewers.
  • Lead recurring release and quarterly team accountability reporting, reviewing trends and improvement areas with relevant teams and leadership.
  • Administer eazyBI or an equivalent BI layer connected to Jira and GitHub to deliver recurring dashboards and reports without relying on a separate data pipeline.
  • Ensure metrics remain actionable, balanced between speed and quality, trend-focused, diagnostic rather than target-driven, and passively generated from existing workflows.
  • Act as the primary Agile conduit between Product Managers, Product Owners, and Engineering, translating roadmap priorities into coordinated execution.
  • Apply scaled Agile approaches such as SAFe, Scrum@Scale, or equivalent frameworks to support cross-team dependencies, release planning, and backlog alignment.
  • Facilitate program-level ceremonies including PI planning, Scrum of Scrums, and cross-team dependency reviews.
  • Provide Product Management and Product Ownership with clear delivery and quality insights to support prioritization and roadmap decisions.

  Requirements:

  • Bachelor’s degree in a related field or equivalent professional experience.
  • 5+ years of experience as a Scrum Master or Agile Project Manager within a professional software development environment.
  • Demonstrated experience coaching or leading other Scrum Masters and supporting Agile practices across multiple concurrent teams.
  • Strong experience facilitating Agile ceremonies, delivery processes, cross-team coordination, and dependency management.
  • Working knowledge of scaled Agile methodologies such as SAFe, Scrum@Scale, or LeSS.
  • Experience working closely with Product Management, Product Owners, and Engineering teams as a bridge between product strategy and technical delivery.
  • Hands-on proficiency administering Jira, including custom fields, workflows, sprint configuration, and board management.
  • Working knowledge of GitHub pull request workflows, branch protection, and Jira–GitHub integration, including smart commits and related references.
  • Demonstrated ability to design, implement, and continuously improve delivery and quality measurement frameworks.
  • Ability to translate technical delivery and engineering data into clear reporting and actionable insights for non-technical stakeholders.
  • Familiarity with AI-assisted engineering tools and modern software development workflows.

  Benefits:

  • Fully remote position.
  • Full-time opportunity with broad responsibility across a 12-team engineering organization.
  • Opportunity to coach and support a team of Scrum Masters while influencing Agile practices at scale.
  • High-impact role connecting Product Management, Product Ownership, and Engineering.
  • Exposure to advanced delivery, quality, BI, Jira, and GitHub-based engineering metrics.
  • Opportunity to shape and evolve organization-wide Agile standards and accountability practices.
  • Direct involvement in scaled Agile planning, cross-team coordination, and software delivery improvement.