Scaled Partner Associate

The Role

We are seeking a Partner Associate to own Intelligems' long-tail partner base — a 200+ account portfolio of agency partners that do not qualify for a dedicated partner manager (including new partners and “Sapphire”/tier 3). Reporting to the Director of Agency Partnerships, this role will keep unowned partners active, informed, and referring through a fully digital-first, written motion.

This is not a partner manager role. It's programmatic activation — email sequences, scaled outreach, and onboarding support — with clear escalation paths to a partner manager when a partner shows high potential.

About the Company

There are millions of e-commerce businesses around the world. The vast majority of them guess about how to price their products and end up leaving money on the table. Intelligems helps these entrepreneurs succeed by giving them the tools to be data-driven on pricing. They aim to provide independent e-commerce stores access to the same revenue optimization tools that power the growth and profitability of companies like Amazon and Uber.

Key Responsibilities

Partner management

• Serve as the primary point of contact for all unowned partners (200+ partners, including new, inactive, and Tier 3 partners), handling inbound questions about their account, referral status, program mechanics, and the Intelligems product
• Run signal-based outreach to partners in this pool, flagging relevant moments like new clients or account overlaps, referral eligibility, spiff programs, or product updates
• Keep partners engaged and informed without a call-based motion, owning the written relationship end to end
• Build and maintain lightweight enablement assets for the long-tail pool (email templates, FAQs, quick-reference guides) so partners can self-serve and refer with confidence
• Identify partners showing signs of activation or high potential and surface them to the appropriate partner manager

Operations

• Own HubSpot hygiene for the partnerships org, keeping partner records, contact associations, and deal attribution accurate
• Manage partner program onboarding logistics end to end, ensuring new partners are set up in the partner portal, Slack, and other tools
• Review inbound partner applications and referrals for program fit and eligibility, and handle approval workflows
• Aggregate insights from digital interactions to influence roadmap and process — surfacing recurring partner questions, blockers, or product feedback to the Partnerships and Product teams
• Collaborate with Sales and CS to ensure smooth handoffs when long-tail partners refer active prospects