Salesforce System Admin II
About the role
Join our team
Join a collaborative team focused on delivering scalable CRM solutions that support GoDaddy’s global operations. This role partners closely with engineering, product, and operations teams to enhance and maintain our Salesforce platform, ensuring an efficient and high-quality user experience for internal stakeholders and customers.
What you'll get to do...
- Manage and support GoDaddy’s CRM system built on the Salesforce platform
- Collaborate with engineering, product, and operations teams to design and deliver effective solutions.
- Analyse moderately complex problems by evaluating multiple contributing factors and proposing solutions
- Stay current with Salesforce releases and recommend process improvements and enhancements
- Administer users, roles, profiles, and permissions
- Configure objects, fields, page layouts, record types, custom metadata, and custom settings
- Build and maintain reports, dashboards, and automation using Flows.
- Provide user support, training, and documentation
- Develop custom functionality using Apex and Lightning Web Components (LWC)
- Automate business processes using Flows and Triggers
- Customise applications based on evolving business needs
- Perform testing, participate in code reviews, and support deployments and releases.
Your experience should include...
- 2+ years of experience as a Salesforce Administrator and Release Engineer
- Experience working with Sales, Service, and Experience Cloud
- Strong knowledge of Salesforce configuration, customisation, Apex, and Lightning Web Components
- Experience managing users, roles, permissions, and releases
- Proficiency in reporting, dashboards, and process automation (Flows)
- Understanding of Salesforce architecture and the broader ecosystem
- Experience collaborating with global teams and customers
- Ability to work both independently and within a team environment
- Salesforce certifications, such as Administrator, Advanced Administrator, or Platform App Builder, are preferred
You might also have...
- Experience with Microsoft tools such as Teams or PowerApps
- Experience in Salesforce QA or testing practices
- Strong problem-solving skills and a forward-thinking mindset
- Willingness to learn, adapt, and innovate
- Excellent communication and interpersonal skills
We've got your back...
We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.