Salesforce Developer

Accountabilities:

• • Develop, enhance, and maintain Salesforce Service Cloud solutions, including Omni-Channel capabilities such as routing, capacity, and presence management.
  • Build scalable applications using Apex and Lightning Web Components (LWC), while maintaining and refactoring Aura and Visualforce components when required.
  • Design and maintain integrations between Salesforce and third-party systems using REST, SOAP, Bulk, and Metadata APIs, including telephony/CTI and SaaS or AppExchange applications.
  • Translate business requirements into technical designs in collaboration with stakeholders, ensuring solutions align with enterprise architecture and security standards.
  • Conduct code reviews and apply Salesforce development best practices, including governor-limit management, bulkification, appropriate test coverage, and maintainable code standards.
  • Create and maintain technical documentation covering customizations, integrations, and platform solutions.
  • Act as an escalation point for production issues, conducting root cause analysis and implementing timely solutions to maintain platform reliability and stability.
  • Collaborate with Revenue Operations, Sales Operations, Engineering, and other cross-functional teams to deliver business-critical Salesforce functionality.

  Requirements:

  • 5+ years of hands-on Salesforce development experience, preferably with substantial experience implementing Service Cloud solutions in enterprise environments.
  • Deep expertise in Salesforce Omni-Channel, including routing, capacity, presence management, and Service Cloud Console configurations.
  • Advanced proficiency with Apex, Lightning Web Components (LWC), Aura, Visualforce, SOQL, and SOSL, with LWC experience as the primary development standard.
  • Proven experience integrating Salesforce with external systems through REST, SOAP, Bulk, and Metadata APIs, including telephony/CTI and third-party SaaS platforms.
  • Strong understanding of Salesforce security and data governance, including sharing rules, permission sets, role hierarchies, and enterprise security practices.
  • Experience working in Revenue Operations, Sales Operations, or similar high-growth business environments.
  • Ability to collaborate effectively with U.S.-based teams and work during core U.S. Central Time (CT) hours.
  • Salesforce certifications such as Platform Developer I, Platform Developer II, or Service Cloud Consultant are preferred.
  • Knowledge of IT security and compliance practices aligned with ISO, SOC, or similar standards.
  • Strong analytical and problem-solving abilities, with the independence to manage development tasks while communicating effectively with cross-functional stakeholders.

  Benefits:

  • Competitive long-term total compensation package, including salary and performance-based bonus.
  • 100% remote-first working environment with a strong emphasis on flexibility.
  • Opportunities to work alongside experienced engineers and technology leaders.
  • Technical and non-technical training programs to support continuous professional development.
  • Global exposure through collaboration with international teams and clients.
  • Opportunities to attend virtual and in-person international technology conferences.
  • Experience working within an IT environment governed by rigorous ISO/SOC-aligned security and compliance standards.
  • Opportunity to contribute to enterprise-scale Salesforce solutions with meaningful business impact.