Sales Trainer

Sales Trainer - Kapitus

The incoming Sales Trainer will work closely with Kapitus' current Sales Trainer and the Director of Sales Enablement to help increase the effectiveness of our sales operations through the mentoring, coaching and development of training materials. Ultimately, you will help increase the overall performance of our sales teams, including direct sales, renewals, and ISO’s, and ensure they have the skills and Knowledge to achieve their goals. The ideal person will be a proactive problem solver with exceptional communication skills, charisma, and meticulous attention to detail.

What you’ll do:

• Create and design training curricula within time and budget constraints that teaches our brand, industry, products, technology, and process best practices
• Produce physical and digital educational materials (e.g., videos and case studies) to include call scripting, merchant qualification, contracts, lender/competitor training, policy, and procedures
• Keep current with and maintain best practices for training across the entire sales division
• Conduct skills gap analysis and identify areas of improvement
• Participate in call listening to provide coaching & feedback
• Conduct cross-departmental training with 360° views of Kapitus and how each division works together