Wrike
Wrike

Sales Strategy & Operations Analyst

salesfull-timeCosta Rica - Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role

About the Role

Wrike’s Sales Strategy & Operations team enables efficient go-to-market execution through data, process discipline, and operational insight. This role supports sales planning and execution by delivering accurate reporting, maintaining high-quality data, supporting forecasting and pipeline analysis, and partnering with stakeholders across the business to improve sales effectiveness and operational scale.

The Sales Strategy & Operations Analyst is an individual contributor role designed for a professional with 2–3 years of relevant experience in sales operations, revenue operations, business operations, or strategy. The position is well suited to a candidate who demonstrates analytical strength, attention to detail, sound communication skills, and a clear willingness to learn and grow in a fast-paced SaaS environment.

Your Impact

  • Develop, maintain, and improve recurring dashboards, reports, and KPI views used by sales leadership to monitor pipeline, bookings, activity, and performance trends.
  • Support weekly, monthly, and quarterly business cadences through reporting preparation, data validation, and insight generation for leadership reviews.
  • Assist with sales forecasting, pipeline analysis, and performance tracking to improve visibility into risks, opportunities, and business outcomes.
  • Maintain CRM data quality by identifying inconsistencies, supporting clean-up activities, and helping improve reporting logic, field usage, and data governance practices.
  • Partner with Sales, Finance, Marketing, Customer Success, and Business Systems teams to address operational questions and support cross-functional initiatives.
  • Contribute to territory planning, account analysis, sales productivity tracking, and ad hoc analytical requests as assigned by management.
  • Document workflows, reporting definitions, and operational processes to support consistency, scalability, and continuous improvement.

Your Qualifications

  • 2–3 years of professional experience in Sales Operations, Revenue Operations, Strategy & Operations, Business Operations, or a related analytical role, preferably within a SaaS or technology company.
  • Bachelor’s degree in Business, Finance, Economics, Analytics, Mathematics, or a related field, or equivalent practical experience.
  • Proficiency in spreadsheet-based analysis and experience creating business reports, dashboards, and data summaries for operational or commercial teams.
  • Working knowledge of CRM systems, preferably Salesforce, including reporting structures, opportunity data, and data integrity requirements.
  • Strong analytical and problem-solving skills, with the ability to interpret data and translate findings into clear business insights.
  • High attention to detail, strong organizational discipline, and the ability to manage multiple priorities with accuracy and consistency.
  • Effective written and verbal communication skills, including the ability to present findings clearly to cross-functional stakeholders.
  • Demonstrated willingness to learn new tools, processes, and business concepts, with a growth-oriented mindset.

Standout Qualities

  • Experience supporting SaaS sales organizations through pipeline reviews, forecasting support, QBR preparation, territory analysis, or performance reporting.
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Sales Strategy & Operations Analyst at Wrike — Remote