Sales Representative (Hygiene Solution)

About the Role

We are seeking a sales-driven professional with strong technical understanding to manage and grow customer accounts, drive new business opportunities, and deliver value through food safety and hygiene solutions. This role plays a key part in strengthening customer relationships, supporting operational excellence, and collaborating with sales, technical, and cross-functional teams to ensure high service standards and business growth.

Responsibilities

• Manage and grow assigned accounts by providing ongoing service, support, and sales development, including driving white spot prospecting across existing products, new innovations, sustainability solutions, and operational efficiency improvements
• Drive sales growth within assigned geographic areas and sectors by identifying and converting new business opportunities, while expanding existing accounts through product and application recommendations
• Monitor and report on assigned and Key Accounts using tools such as Sales Funnels, quarterly reports, market share analysis, and other required reporting
• Act as the main point of contact for customers, building and maintaining strong, long-term relationships while handling inquiries via phone and email
• Manage order processing end-to-end, ensuring accuracy, compliance with policies, and smooth order-to-payment processes through regular monitoring and follow-up on control reports
• Handle and resolve customer complaints in a timely manner by coordinating with cross-functional teams to ensure effective resolution
• Support Sales Teams on order and distribution-related matters, maintaining clear communication with Sales Account Managers to ensure full visibility of customer issues
• Participate in relevant meetings to identify service improvements and communicate Customer Service KPIs and strategies

Requirements

• 2–3 years of experience in B2B field sales, preferably in chemical specialties; experience with equipment and operations is an advantage
• Strong communication and interpersonal skills (written and spoken)
• Proven ability to present and communicate complex solutions effectively
• Strong time management and multitasking skills with adaptability to changing priorities
• Results-driven, proactive, and self-motivated
• High sense of urgency with a positive and solution-oriented mindset
• Strong problem-solving and analytical skills to support sales growth and customer satisfaction
• Experience in consultative selling techniques
• Ability to work both independently and collaboratively
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Ability to train customers on product usage and safety

Benefits

• Competitive salary and bonuses
• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth
• Hybrid work arrangement