Sales Ops Coordinator

About the role:

Samsara is looking for a detail-oriented and motivated Sales Process Coordinator to support our sales operations team in executing repetitive and high-volume sales processes with accuracy and speed. This role is ideal for someone early in their career who thrives in structured environments and is eager to learn about sales operations in a high-growth tech company. You’ll be responsible for ensuring accuracy in data entry, validation of basic contract requirements, and supporting internal teams with operational requests.

This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

• You’re reliable, detail-oriented, and value consistency and accuracy.
• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You’re excited to build a career in operations and want to learn how a fast-growing company runs.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You enjoy solving problems and following clear processes.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
• You thrive in a team environment and take pride in helping others succeed.

In this role, you will:

• Perform data entry and validation tasks for sales requests and documentation.
• Support ticket intake, triage, and process routing.
• Partner with internal stakeholders to ensure required documentation is complete.
• Ensure contract and system data is updated correctly in Salesforce and related tools.
• Maintain accurate records for audit and compliance purposes.
• Escalate process exceptions or errors as needed.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team).

Minimum requirements for the role:

• Less than 1 year of experience in a support, operations, or administrative role.
• High attention to detail and strong organizational skills.
• Effective communication skills in both English and Spanish.
• Comfortable working in a fast-paced, repetitive task environment.
• Basic experience using tools like Google Sheets or Excel.
• Interest in learning Salesforce or other CRM systems.

An ideal candidate also has:

• Experience working with cross-functional teams or in a remote setting.
• Prior experience with ticketing tools such as Zendesk.