Sales Operations Specialist

Role Overview

We are seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process. In this role, you will review customer purchase orders and Terms & Conditions, coordinate approvals with Legal, Finance, Sales, and other stakeholders, and ensure orders are commercially compliant before entering our ERP system. This position plays a key role in helping the business scale efficiently, reducing processing delays, and ensuring a smooth handoff from Sales to Order Management.

Responsibilities

• Reviewing customer purchase orders (POs) and Terms & Conditions before orders are accepted.
• Identifying non-standard or risky contract language.
• Coordinating approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
• Ensuring approval matrices and delegation of authority are followed.
• Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
• Making sure all required documentation is complete before the order enters ERP.
• Acting as the gatekeeper between Sales and Order Management to prevent downstream issues.
• Tracking approval status and ensuring timely turnaround.
• Maintaining documentation and audit trails.

Required Skills / Experience

• Sales Operations or Commercial Operations experience.
• Experience reviewing commercial documents, purchase orders, and customer T&Cs.
• Experience with CRM systems (Salesforce is a plus, but not the primary responsibility).
• Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
• Strong attention to detail.
• Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
• Basic contract/commercial knowledge (legal background is a plus, not required).

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain...